Work filler

Honestly I hate stupid people. Not only do they not listen to me when I answer their questions but the majority of them like to imply that I, myself, am stupid. They drive me insane.

On Thursday night at work I was placed in laybys and I had to deal with many customers that were very annoying and very stupid. But here's one that really annoyed me (well I was extremely busy, and because of their stupidity I got hardly any work done. Thanks guys).

*phone rings*

Me: Good evening, [store], how can I help you?

Customer: I'd like to be put through to layby.

Me: Yes that's me, how can I help you?

Customer: I had a layby and I want to know if it's still there?

Me: Sure, can I grab the layby number and your surname please?

Customer: [reads layby number and her name out]

Me: Okay, I'm just going to put you on hold so I can check the computer. I won't be a moment.

I put the customer on hold and bring up her account. As it happens the layby has been cancelled and she has already picked up the money.

Me: Hi, I'm sorry but your layby has already been cancelled and you've already picked up the money.

Customer: But is it still there?

Me: No sorry you've already cancelled it.

Customer: But is it still there?

Me: No.

Customer: Can you check out the back?

Me: Sorry it's not there.

Customer: Can you just check then please?

Me: Umm...

Customer: When does it get put back?

Me: As soon as you cancel it.

Customer: Are you sure it's not there?

Me: Yes, the stock may be on the shop floor but I can't tell you for sure if it is or not.

Customer: Can you just check?

Me: I have no way of knowing what you bought.

Customer: Can you check out the back then?

Me: No, sorry.

Customer: Okay, thanks for your help. Bye.

If that wasn't bad enough the lady came in a short time later and told me her surname, which I recognised, and said that her layby was on hold and wanted me to check out the back for it. I asked her if she had the receipt (knowing that she wouldn't) and she said no that she had already cancelled the layby. I then told her again that laybys are put back as soon as they were cancelled and that I wouldn't check out the back.

Here's To Growing Up.

Today I decided to test the boundaries of my anxiety once again, in the form of shopping in the Penrith shopping mall alone. I do this occasionally because I don't want my anxiety to control my life forever.

I needed to buy some quality art paper and some new paint brushes. But while I was there I decided to do some Christmas shopping. But what do you buy for the people you hardly know? Family member's are the hardest to buy presents for.

I decided to browse the perfume section in Myers since the people in Perfume Empire were making me feel too awkward. Usually it's the employee's in Myers who make me uncomfortable, on account of them always thinking I'm shoplifting. Yes I dress like a punk, okay, that's established, but I do have money and I wouldn't be caught dead stealing from Myers. Like think of the street cred I would lose if that got out?

While I was browsing, one of Myers employees walked up to me and said "Hi, how are you? This is the new perfume called Lola, by Marc Jacobs." She handed me a card, I smelt it and replied "Um, it's...nice." What a complete lie. I thought it had an old lady smell. Then the employee said "So what, are you just looking for your Mom, are you?"

No, lady I'm nineteen years old and very capable of driving to the mall and navigating my way around by myself. Apparently when I go shopping by myself, I look like a lost kid.

I guess I really shouldn't have been crazily spraying all the tester perfumes and giggling like a loser.

The monster that is consumerism

Why is it that when a normal person enters a shop and assumes the role of "consumer" they instantly turn into an asshole?

I was working the other day, the shop I work at is well known for its affordable price. My last-hour was Ladies Fashion. This is the conversation that happened:

Register Three: Attention staff price check Ladies Fashion to register three please.
Me: *I walk up to the counter*.
Register Three: Hey can you see if these pants are 26.99?
Me: Sure, I'll be back in a moment.

Then I walk back to Ladies Fashion, the pants that I were shown were these jeans that had a glittery belt attached. I found them along the wall, where almost all of the jeans are at the moment. Above them is a ticket frame that says the pants were originally 39.99 but now they are 29.99.

I walk further along the wall and then I discover two pairs of the pants I was looking for dumped on a rack that was for these other jeans that have a tan colored belt. The ticket frame on this rack said the pants were originally 35.99 but now they were 26.99. So I move the glittery belt pants to their right place and walk back to the registers.

Me: No sorry, they're 29.99.
Customer: No they're 26.99.
Me: No sorry, the sign says 29.99.
Customer: I don't think so! It said 26.99.
Me: No...
Customer: Don't worry I'll just buy them anyway.

So I went back to Ladies Fashion to continue cleaning. The customer then walked down to where the jeans.

Customer: They've changed the signs around! This sign was there before. This one had different writing, it was smaller.

The printer only has one sized font.

Her daughter tried to make her talk quieter because it was obvious I could hear.

Customer: Excuse me! You've changed the signs around, this one was there.
Me: No I didn't.
Customer: You did! Because these are the pants *points to the pants I moved* my daughter tried on! We put them back here after we went to the fitting rooms. These are the exact pants. You have to give it to me for 26.99.
Me: No I don't. That's not the price for those pants. These pants were not orignally 35.99, they were 39.99. They must have been on the wrong rack.
Customer: You have to give it to me for the right price.
Me: Fine I'll just go get my manager *rolls eyes*.

As it turns out my manager was on the phone. He said he'd be up in a minute. So I walked back to the customer.

Me: Sorry, he's on the phone at the moment, he said he'd be up here shortly.
Customer: LOOK! DON'T WORRY ABOUT IT! IT'S JUST THE PRINC....

I walked off. I really can't stand being yelled at, ever. Especially when I'm right. Like these customers just cannot be told. They're right, you're wrong and there's nothing you can do about it. But seriously, how would lying to her benefit me? There's no need for me to lie or rip anyone off.

I don't even do it unintentionally and infact I've only ever ripped someone off unintentionally once, and then they wouldn't let me fix it by giving them a refund.